System Implementation: Transforming your software into a valuable business solution.
ICS Support takes great pride in our long history of helping businesses achieve successful outcomes from their ERP and business management software. We bring you decades of implementation experience with a combination of industry best practices, professional project management methodologies and advanced technical competencies. Equally important, we remain respectful of your need to run a productive and profitable business throughout the implementation and promise to go the extra mile to mitigate disruptions.
We will personally guide and support you through all phases of your software implementation.
No two businesses or software implementations are the same and, quite frankly, that's what we love about our work. We'll never try to squeeze you into a pre-defined mold. We’ll help you choose the solution and the deployment – whether that is cloud or on-premises – that best fits your business. Together, we will structure your implementation to meet your budget and requirements through:
Every successful ERP implementation starts with proper planning. Through our in-depth impact assessment and needs analysis, we are able to build a roadmap to include all project deliverables, milestones and costs.
Proactive Project Management
Your dedicated project manager is with you from start through success giving you a single point of contact through the entire process. We will make sure everyone is informed, projects stay on task, objectives are met and everything runs smoothly.
You don't have time to waste, and this is where ICS Support's experience shines through. We will install and configure your software, migrate your data, integrate your systems and build a test environment so you can take your new solution for a drive.
There are times when the software needs to be customized to fit exact business process requirements. Our technicians are passionate about their work and excel at translating complex business needs into custom-fit software solutions.
Working closely with your team, we will test and validate all functionality and data to get you ready for prime time.
Change can be difficult for many people. You've invested in your company's future, and we will make sure your employees are empowered, confident and ready to help you maximize that investment. We offer tailored training options that work best with your needs with additional training available when you need a refresher course or to quickly ramp up a new employee.
This is where all the hard work pays off. We will schedule your Go Live period at a time that works best for your operation schedule and be onsite the first couple of days to help you manage the transition and address any questions that arise.
Next Step: Ongoing System Support
Learn how ICS Support stands by your side throughout the life of your system.