Minimize inventory while maintaining high customer service levels.
The bar has been set high for distributors. Whether your customers are businesses or consumers, they are accustomed to fast turnaround and responsive service. While having the right inventory in stock is important, it’s just as important to be able to answer questions about availability, orders and backorders quickly and accurately.
Distribution expertise and systems to optimize your inventory and supply chain.
At ICS Support, we help distributors and wholesalers implement business management solutions and business process improvements that fine-tune inventory management and customer service. We’ll give you greater visibility and reduce the islands of data so that your distribution business will be more profitable and competitive.
Using proven distribution management solutions, we can help you:
- Improve forecasting accuracy
- Achieve optimum service levels
- Minimize slow moving or obsolete inventory
- Optimize procurement strategies
- Maximize inventory turns
- Maximize Return on Assets
- Maximize profitability
- Connect customer and order information across the company
- Streamline picking, packing and shipment processes
- Facilitate 24/7 operations via integrated e-commerce and EDI
- Automate workflow to ensure consistent business practices
- Implement electronic document management
- Provide insight across the business with analytics and reporting
Distribution management solutions that fit your business.
We support the most scalable ERP, CRM, HRMS and accounting systems that will meet your unique business requirements and budget of today’s distributors. We’ll work with you to determine the best solution. For small or emerging distributors in the $2 - 20M range, we typically recommend the Sage 100 ERP distribution solutions.
For SMB or enterprise class distributors in the $10 - 500M range, we recommend the robust and highly specialized functionality of products such as Microsoft Dynamics NAV. NAV is a comprehensive collection of tightly integrated business and advanced business functionality specifically designed for wholesale distributors.